Frequently Asked Questions
Everything you need to know about your BABYGO® experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the UK. International delivery times vary by location, generally arriving within 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a return label.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our maternity and postpartum wear is designed to grow with you.
Are your fabrics safe for sensitive skin?
Yes, we prioritize high-quality, breathable, and OEKO-TEX certified fabrics to ensure maximum comfort and safety for both mother and baby.
Can I change or cancel my order after it's been placed?
We process orders quickly to ensure fast delivery. Please contact our support team within 1 hour of purchase if you need to make any modifications.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options such as Klarna and Clearpay for your convenience.